- Shipping & Returns
Shipping & Returns
FLAT RATE SHIPPING: We offer a $4.95 flat rate shipping on all orders shipped within the U.S. Any orders over $99 within the US also qualify for fee shipping! Both of these methods are for USPS First Class shipping. You may upgrade your order to Priority mail or Priority Express at additional cost.
LOCATIONS AND REGULATIONS: We can ship to virtually any address in the world! Note that there are restrictions on some products, and some products cannot be shipped to international destinations and/or states within the US. It is your responsibility to know and abide by local laws and regulations that may prevent owning certain items such as concealed handcuff keys.
PROCESSING TIME: When you place an order, we will estimate shipping and delivery dates based on the availability of items you purchased. During high volume times we may require up to 10 business days to manufacture orders, but we will do our best to craft them and ship them out as soon as humanly possible. NOTE: The shipping options you choose will only control how quickly it gets to you once we manufacture it.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). To initiate a return simply visitit the My Account page, review your Completed Orders, and select Return Item(s) to the right of the desired order.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).